Privacy Policy

1. Introduction

Welcome to Aisle7 (“Aisle7,” “we,” “our,” or “us”). 
Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use www.aisle7.com.au (the “Website”) and any related services (collectively, the “Services”).

By accessing our Website or using our Services, you consent to the terms of this Privacy Policy and the collection and handling of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect personal and usage information to help us deliver and improve our Services. This may include:

2.1 Information You Provide Directly

Information you share with us, such as:

  • Name, email address, and contact details;
  • Business or professional information (if applicable);
  • Any other information you provide through contact forms, newsletter sign-ups, or surveys.

2.2 Information Collected Automatically

When you use our Website, we may automatically collect:

  • Device information (type, operating system, browser);
  • IP address and geographic location;
  • Usage data, including pages visited, time on site, and referral source;
  • Cookies and similar tracking technologies (see Section 7).

2.3 Information from Third Parties

In some cases, we may receive information about you from third parties, such as marketing or analytics providers when permitted by law.

3. How We Use Your Information

We use personal information for the following purposes:

  • Service Delivery: To operate, maintain, and improve our Website and Services.
  • Communication: To respond to enquiries, provide updates, and send marketing communications (where consented).
  • Analytics & Insights: To understand usage patterns and improve the user experience.
  • Legal & Compliance: To comply with legal obligations and respond to lawful requests.
  • Protection: To detect, prevent, and address technical issues, fraud, or misuse of our Services.

We will only use your information in ways that are reasonably necessary for these purposes or otherwise permitted by law.

4. Disclosure of Your Information

We may share your information in limited circumstances, such as:

  • Service Providers: With trusted third-party partners who assist in operating our Website, analytics, or communications.
  • Legal Requirements: When required to comply with law, regulation, court order, or government request.
  • Business Transactions: In connection with a merger, acquisition, or business restructuring, where permitted by law.

We do not sell or rent personal information to third parties.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorized access, alteration, or disclosure. This includes secure servers, encryption technologies, and access controls.
 While we take these precautions, no method of data transmission over the internet can be guaranteed as completely secure.

Personal information may be stored on servers located in Australia or securely overseas in compliance with Australian privacy requirements.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of any inaccurate or outdated information;
  • Request deletion of your personal information, where legally permissible;
  • Withdraw consent to marketing communications at any time; and
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and performance. These include:

  • Essential Cookies: Required for basic site functionality.
  • Analytical Cookies: Help us understand how visitors interact with our Website.
  • Persistent Cookies: Remain after your session to remember preferences or settings.
  • Third-Party Cookies: Used by analytics and advertising providers (e.g., Google Analytics).

You can manage or disable cookies through your browser settings; however, this may affect your experience using our Website.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on our Website with a new “Effective Date.”
 We encourage you to review this page regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at: Aisle7
 📧 briony@aisle7.com.au
 🌐 www.aisle7.com.au

10. Governing Law

This Privacy Policy is governed by the laws of Australia, and any disputes arising from it are subject to the exclusive jurisdiction of the courts in Queensland, Australia.